Terms of Use
These Terms of Use describe the conditions under which visitors and customers may access and use the urbangemvibes website.
By accessing, browsing, or interacting with our website, you agree to follow these conditions and applicable laws.
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Permitted Use
You may use the website to browse jewelry products, review product information, obtain customer support, and make legitimate purchases for personal or other lawful purposes.
You agree not to use the website for unlawful, deceptive, fraudulent, or unauthorized activities.
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Prohibited Activities
You must not attempt to gain unauthorized access to website systems, interfere with website functionality, introduce malicious code, collect personal information belonging to other users without authorization, or engage in activities that could damage our website or business operations.
You must not submit false information, impersonate another person, abuse customer support services, or use the website to violate any applicable law or third-party right.
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Account and Information Accuracy
Where account registration is available, you are responsible for providing accurate information and maintaining the confidentiality of your login credentials.
You should notify us promptly if you believe your account has been accessed without authorization.
You are responsible for activities conducted through your account to the extent permitted by applicable law.
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Product Information
Product photographs and descriptions are provided to help customers understand the jewelry offered by urbangemvibes.
Actual appearance may vary slightly depending on lighting, photographic presentation, screen settings, and product characteristics.
Customers should carefully review the product details and available options before placing an order.
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Prices and Shipping Information
Product prices and shipping fees are displayed on our website and during checkout.
Our shipping options are:
Expedited Shipping: $8.99.
Standard Shipping: $5.99 for orders totaling $0.00–$48.99.
Free Standard Shipping: Orders totaling $49.00 or more.
The estimated delivery timeframe is 10–20 days.
Any applicable taxes and other charges will be presented or handled as required by applicable law.
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User Communications
When contacting our customer service team, you agree to provide accurate and relevant information.
You must not send unlawful, threatening, abusive, fraudulent, or knowingly misleading communications.
We reserve the right to take reasonable measures to protect our customer service operations from misuse while continuing to respect applicable customer rights.
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Website Content and Intellectual Property
All website content, including text, product images, photographs, graphics, visual layouts, and other protected materials, is owned by or used with authorization by the applicable rights holder.
Unauthorized copying, reproduction, modification, redistribution, or commercial exploitation of protected materials is prohibited.
Nothing in these Terms grants you ownership of our intellectual property or any third-party intellectual property displayed on the website.
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External Links
Our website may contain links to third-party websites or services for convenience.
These websites are operated independently and may have separate terms of use, privacy notices, and security practices.
We do not control third-party websites and are not responsible for their independent content or operations.
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Returns and Customer Rights
We accept eligible returns and refund requests under our Return Policy.
Customers must contact service@urbangemvibes.com to obtain return authorization and the correct return address before sending merchandise back.
Nothing in these Terms of Use is intended to restrict consumer rights that cannot legally be waived or excluded.
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Website Modifications and Availability
We may update, modify, suspend, or discontinue certain website features when reasonably necessary for maintenance, security, business operations, or technical improvements.
We will make reasonable efforts to maintain accurate website information and restore interrupted services when possible.
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Disclaimer
Our website and its content are provided for general shopping and informational purposes.
To the extent permitted by applicable law, we do not guarantee that website access will always be uninterrupted, that all information will be completely error-free, or that every technical feature will be available at all times.
Nothing in this section affects statutory warranties or consumer protections that apply to your purchase.
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Changes to These Terms
We may revise these Terms of Use periodically to reflect changes in website operations, services, or legal requirements.
Updated terms will be published on this page with a revised Last Updated date.
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Contact Information
If you have questions regarding these Terms of Use, please contact:
Business Name: urbangemvibes
Email: service@urbangemvibes.com
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM PDT.
Effective Date: November 2, 2026
Last Updated: November 2, 2026